Silver Mountain Water Hand & Body Wash

Silver Mountain Water Hand & Body Wash – 300ml 

Transform your daily cleansing ritual with the Silver Mountain Water Hand & Body Wash from The House of Creed. This luxurious gel becomes a delicate, velvety foam that gently cleanses without stripping, while enveloping your skin in the iconic Silver Mountain Water fragrance, where vibrant bergamot meets velvety musk.

Enriched with Niacinamide, Vitamin E, and Vitamin B5, this wash leaves skin soft, replenished, and refreshed, suitable for all skin types. Crafted with 96% naturally derived ingredients, it comes in a frosted, recyclable glass bottle, combining timeless design with lasting durability for a refined self-care experience.

Fragrance Profile:

• Olfactive Group: Fresh
• Fragrance Family: Citrus, Fruity, Woody
• Head Notes: Bergamot, Blackcurrant, Galbanum, Orange
• Heart Notes: Tea, Ozonic Accord
• Base Notes: Sandalwood, Musk

Ingredients:

Aqua (Water), Sodium Methyl Cocoyl Taurate, Coco-Glucoside, Sodium Cocoyl Isethionate, Parfum (Fragrance), Sodium Methyl Oleoyl Taurate, Aloe Barbadensis Leaf Juice Powder, Citric Acid, Panthenol, Tocopherol, Safflower Oil/Palm Oil Aminopropanediol Esters, Ceramide Np, Niacinamide, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Sodium Hydroxide, Saccharide Isomerate, Potassium Sorbate, Chlorphenesin, Linalyl Acetate, Sodium Citrate, Hexyl Cinnamal, Limonene, Linalool, Pinene, Terpinolene, Citrus Aurantium Peel Oil.

Usage Notice:

The ingredients used in The House of Creed’s products are regularly updated. Always read the list on packaging before use to ensure suitability for your skin.

1. Order Processing Time

1. All orders are processed within 1–2 business days after payment confirmation.
2. Orders placed on weekends or public holidays in Lebanon will be processed on the next business day.
3. During peak seasons, product launches, or promotional periods, processing times may be slightly extended.

Once your order has been dispatched, you will receive a confirmation notification via email or WhatsApp.

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2. Shipping Methods & Delivery Time (Lebanon)

We currently deliver within Lebanon.

Estimated delivery time:

1. Beirut & Mount Lebanon: 1–2 business days
2. Other regions: 2–4 business days

Delivery times are estimates and may vary depending on location, courier operations, or unforeseen circumstances.

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3. Shipping Fees

Shipping fees (if applicable) are calculated at checkout.

1. Free shipping may be offered during promotional periods or for orders above a specified value.
2. Any applicable delivery charges will be clearly displayed before payment confirmation.

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4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) as a payment option within Lebanon.

1. Please ensure the exact amount is available at the time of delivery.
2. In case of repeated refusal of COD orders, we reserve the right to restrict future COD purchases.

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5. Order Tracking

Once your order has been shipped, you may receive:

1. A tracking number (if available), or
2. A delivery confirmation via email or WhatsApp

If you have not received tracking details, please contact our support team.

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6. Delivery Conditions

1. A valid delivery address and reachable phone number are required.
2. If the courier is unable to deliver due to incorrect information or unavailability, re-delivery attempts may result in additional charges.
3. Orders must be inspected at the time of delivery. Any visible damage should be reported immediately to the courier and to us.

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7. International Shipping

Currently, we only ship within Lebanon.
For international shipping inquiries, please contact us directly.

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8. Delays & Force Majeure

R Melkonian Sarl shall not be held responsible for shipping delays caused by:

1. Courier service disruptions
2. Customs or governmental actions
3. Weather conditions
4. Public holidays
5. Events beyond our reasonable control

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9. Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

1. Please contact us within 48 hours of delivery.
2. Provide your order number and supporting photos (if applicable).

We will investigate the issue with the courier and provide an appropriate resolution.

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10. Contact Us

For shipping-related inquiries, please contact:

R Melkonian Sarl
Email: customercare@rmelkonian.com